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Zappos CEO, Tony Hseih: SXSW Keynote Highlights

by Greg Cangialosi on March 21, 2009

I can’t stress how much respect I have for Tony Hseih. I had the pleasure of watching him give the opening keynote at SXSW last week. His message is very powerful. Zappos “gets it.” Video highlights of the keynote and his slides are below. Enjoy:

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Zappos – SXSW – 3-14-09
View more presentations from zappos.

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Zappos.com shows that customer service is a good thing. | TheLetterTwo.com
March 21, 2009 at 1:15 pm

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Barry Werner March 22, 2009 at 2:02 am

Wow! Everything Tony said is wise and true and cuts to the heart of what a good business and a good life are both all about. Doing whatever you can to create happiness and joy while ensuring no ill comes from the actions you take to achieve this goal. Thanks for sharing, Greg, I am now inspired to think how to be easier on myself and how to enjoy what i do more by doing more of what i love, helping others find joy. And if that happens while staying at my Bed 7 Breakfast, well all the better :)

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Barry Werner March 22, 2009 at 2:04 am

Oops, meant Bed & Breakfast…oh well, chalk it up to excitement.

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