I’ve been holding off on my writing until my new blog is finished (cangialosi.net), but things are taking a bit longer than anticipated. In the meantime, I’ve been accumulating topics that I want to start writing on and figured why wait, everything is going to get ported over to the new blog anyway.

It has been almost 5 months since I sold Blue Sky Factory. Since then, I’ve transitioned myself out of the day to day of the business, spent a month in NYC, traveled for weeks in Italy with my family, spent a ton of time trying to help reboot Baltimore’s local tech council, completed a consulting project, completed a handful of angel investments, and have finally settled back into Baltimore and have begun thinking about whats next. Along the way, I’ve spoken with many entrepreneurs, investors, & visited a bunch of startup accelerators & incubators, and have been thinking a lot about the entrepreneurial cycle, and how it relates to the creation of entrepreneurial communities.

This is a topic that I have been giving a lot of thought to given my recent exit, especially as it relates to my hometown of Baltimore. In Baltimore, we seem to have this void of a truly functioning entrepreneurial ecosystem, yet we have all of the pieces of the puzzle, right here, right now. I’ll add some color to this later in the post.

The Entrepreneurial Cycle:

First, lets define the “cycle.” In my mind, the entrepreneurial cycle is the experience of starting a company, scaling a company, and successfully exiting (selling) a company. These events can be both large and small (both in size and scale of the company, and the financial implications), and take anywhere from months to decades to complete. In some cases, the experience comes with investment, and for others, like myself (this time around), bootstrap with no investment and grow organically. The experience comes in many different flavors.

So, What Happens Next?

Every entrepreneur takes a different path in the cycle of entrepreneurship. However, one of the big questions about the cycle is, WHAT HAPPENS AFTER AN ENTREPRENEUR EXITS?

A few, but certainly not all, of the answers to this question I’ve learned by talking to and watching others who have been through the cycle are as follows:

- They start another company (this is the most likely outcome)
- They start angel investing.
- They get involved on philanthropic or activist levels.
- They start consulting or get a job (unlikely but it happens).
- They tune out and fade out of their community.

In established entrepreneurial communities, this is a bit of the norm for an entrepreneur. However, these actions in non-entrepreneurial communities add value, but can often be a missed opportunity to help create, nourish and sustain an entrepreneurial community. Certainly, starting another company and or investing in other companies are a good thing, but these actions can be much more efficient when there is a proper ecosystem in place. This takes time to build.

What is an Entrepreneurial Ecosystem?

I am talking about an ecosystem that attracts and supports entrepreneur’s at every stage of their growth. A community where there is an abundance of: co-working spaces, startup accelerators, incubators, local and state support, involvement from local colleges & universities, vibrant community organizations, amazing events that celebrate this ecosystem, and clear bridges to the funding community at every stage of a company’s growth.

To me, a functioning ecosystem for entrepreneurship looks like this:

Nucleus Layer: Where idea’s, connections, partnerships, co-creations happen.

Enablers: Co-working facilities, community events (Startup Weekends, Hack-a-thons, meet-ups, association & membership events, etc..)

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Innovation Layer: Ideas go from concept to reality. Making things happen.

Enablers: Active angel & seed investing community, startup accelerators, bootcamps, incubators, etc…
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Growth Layer: Building the companies in our ecosystem – a pathway to growth.

Enablers: Active regional venture capital investment & local & state participation in financing.

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Sustainability Layer: Keeping the entrepreneurial wheel turning.

Enablers: Active & syndicated angel investing, state & local programs to facilitate and stimulate activity. University entrepreneur programs & support networks. Entrepreneurs giving back and feeding the overall ecosystem.

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Entrepreneurs that come from entrepreneurial ecosystems help to continuously plant the seeds of the next generation through mentoring, angel investment, assisting in associations or groups that support these efforts, and by ultimately launching another company.

This kind of functioning ecosystem is currently missing in Baltimore. All of this is here, but we still need to connect the dots.

Building the Ecosystem:

Brad Feld said it best in his recent post on building entrepreneurial communities, and that is that there are leaders and there are feeders. Let the entrepreneur’s be the LEADERS, and have the FEEDER’s encourage and support them. Taking the long view (as Brad says 20 years), this is definitely the right approach. This type of community doesn’t happen overnight. However, there are things we can do to accelerate the process.

So, for communities, like Baltimore, that have all of the “raw materials” right here, right now, the best thing we can do to start threading the community together is to give back and focus on the areas that need input and action. Building the layers of that ecosystem and linking them together is the hard work, and the work that takes the time.

In my opinion, this type of activity is not only what Baltimore needs, but is what this country needs, now more than ever. Simply put, the building of entrepreneurial communities keeps the economic wheel turning. On a macro level, I’m talking about economic development, job creation, etc.. We all know these things stem from the entrepreneurs who start companies, innovate in industries, and make things happen. The more support we offer the innovators, the more innovation will occur. How many jobs have been created in NYC or Silicon Valley over the last 5 years? Lots.

There are several entrepreneurial communities that already give back to the ecosystem that supported, nurtured and grew them over time. However, we need this kind of participation on a MUCH wider scale. We need it in the secondary and the tertiary markets just as much as the major ones.

How Am I Contributing Locally?

I’ve always been a doer, and so understanding, at least through my eyes, some of the challenges that we are facing in my hometown of Baltimore, its hard to complete the cycle and just sit on the sidelines to see “what happens next” in our community. There is a lot of blocking and tackling to be done in our city – and I suspect many cities all over the US and internationally.

So, what am I doing to help further develop the entrepreneurial ecosystem in Baltimore? Here is a start:

Baltimore Angels:

As of mid November, I’ve officially taken point and am helping to lead the Baltimore Angels group. We are a loose group of angel investors who have been active for the past 2 + years and have done a half dozen or so deals. The group just went through a slight lull in meeting due to great things happening, like the main organizer, Dave Troy, raising almost a million dollars in funding for his new startup 410Labs (disclosure: I’m an investor). The group was in need of some renewed focus and some additional structure, so thats what we are doing. In 2012, the group will be meeting every month and collaborating with other angel groups and growth stage venture capital firms, and other supporting organizations within the region to ensure we have an active angel investing function in the city / region of Baltimore.

Startup Accelerator

One of my passions is being at the intersection of ideas and watching them come into reality. Its a big reason why I named my latest entity Nucleus Ventures. I like to be close to the nucleus of ideas, where the raw energy of making something happen is taking place. The startup accelerator model is nothing new, but has gained traction all over the country and the world. Long story short, we need one in Baltimore and I am working diligently to try to make that happen in early 2012. I am hoping that we will be able to create a space and a program that will attract the best and brightest entrepreneurs to come to Baltimore and make their dreams a reality.

Greater Baltimore Technology Council

I am convinced that now more than ever there is a need and a role for a local technology council. In Baltimore, ours has been going through a large transition. We’ve had leadership changes, staff changes, and an overall change in the need the community has for the tech council. I am a co-vice chairman of the council and have been spending a lot of time helping the staff, along with other board members renew the value proposition and membership model of this organization. My hope is that the tech council will renew its value proposition to the community, and take advantage of all of the amazing inertia points that we have happening in Baltimore. The GBTC is a connector, a facilitator, and needs the support of the local community to thrive.

So, that’s my perspective on entrepreneurial ecosystems, and my take on where we stand today in Baltimore. What do you think? Am I off base? These are the things I feel need to happen in our communities to make them entrepreneurial.

I would love to hear your take. Comment away, and as always, thanks for reading.

Greetings once again! As the first long awaited follow up post on entrepreneurship and bootstrapping, I wanted to first address the topic of whether or not bootstrapping a startup is right for you. Many of you who know me know that bootstrapping is my preferred method of building a business. In reality, its all I know. That said, I realize bootstrapping is not for everyone.

In this post I will cut to the chase as I have written several posts on the topic in the past. The main themes are pretty direct and are based 100% on my experience. So, let’s get down to the title of this post, is bootstrapping for you?

Tenacity Required: This is not for the faint of heart.

It’s safe to say that starting a business, any business, is not easy. Starting one with limited funds makes it that much harder. That said, many entrepreneurs, like myself, go for it without raising any outside money. However, I’d like to briefly clarify what I define as “bootstrapped,” as there seems to be some fluctuating definitions out there. To me, you truly are a bootstrapper if you:

- Did not raise a DOLLAR of investment (of any kind).
- Used existing savings or your own personal funds to launch.
- Used credit cards or existing credit vehicles to fund your business (bank loans, etc)
- Sweated out the start up phase and made it work.

You are NOT a bootstrapper if you’ve:

- Raised friends and family money (No, you didn’t bootstrap, you raised money)
- Raised angel investment, venture capital or private equity money of any kind.
- You get the point…

Bootstrapping to me means five simple, yet tough words: You Are On Your Own.

This is a position that many people are not willing to put themselves in. And believe me, I completely understand why. In many cases, you need to be willing to risk putting it all on the line, which is a lot to swallow. This varies of course depending on where you are at in your life. When we started Blue Sky Factory, I was 27, single, with a very simple lifestyle, and I had the “what do I have to lose, this is the time, lets go for it” attitude. Today, I am married with a 2 year old and a mortgage. For some folks, those factors alone are enough to reconsider entrepreneurship altogether, especially bootstrapping a business.

While there may be higher risks to bootstrapping, the good news is that today you can launch a startup very light if you are doing a tech startup or web app. Look at what Graham Lawlor’s Ultra Light Startup’s is doing in NYC and Boston. This is the modern day startup ethos. You can launch light and in more cases than not, there is no need to put it all on the line!

Be Relentless: You must BELIEVE:

There is a common trait in many of the successful entrepreneurs that I know. They act as if failure is not an option. This is a simple yet very powerful trait. The BEST entrepreneurs will work at it until they get it.

As an example, when we started Blue Sky Factory back in 2001, we were a “web shop.” Which back then translated meant we would do anything (web related) if the check cleared. If we couldn’t do it, we would find people who could. We hustled and struggled our way through the pure startup phase until there was some sustainability (i.e. revenue). It was raw, but we never stopped believing and quickly pivoted into a pure play email marketing company (we don’t build websites anymore).

The point is, although at one point we had less than $100 in the bank (yes, you read that right), we kept going, relentless, where many others would have given up, we rode the fiber that held it together and moved the ideas and the business forward. Failure to us, was not an option, and it its not to the best entrepreneurs out there. In my mind all great entrepreneurs have to be optimists, all of the time. Frankly, there is no other way to be.

So, the real question to any prospective boostrapper is as follows. Even though the landscape has made the startup barriers easier and less risky, if you do kick off a real business are you in the right frame of mind, and do you have what it takes to power through the tough times with the FULL drive that failure is not an option? Simply said, are you ALL IN?

The rabbit hole on boostrapping goes much deeper, and I plan on writing more about the subject, but that’s all I have right now. Please share your thoughts, comments, opinions, etc in the comments below, and thanks for reading.

This came to me the other night as I was thinking about the ways I’ve been interacting with social tools lately and confirming with other’s that they operate in much of the same way. The idea is that there is a “disparate community syndrome” taking place with the behaviors of people who use social web platforms.

I’ll characterize my use of the word “syndrome” from the following definition:

“the pattern of symptoms that characterize or indicate a particular social condition.”

The general idea here is that people are fractured or splintered in their social networking. Each tool or channel has a unique set of friends / followers / connections and each network means something different, and brings different comfort zones and specific behaviors for each individual when it comes to their participation.

Think about it, many of these platforms, and I will just focus on the big ones, can be baselined by the following assumptions (at least based on my real world / practical research):

Linked In ( It’s all business / professional life – trying to be more social)
Facebook (The “happy place” social utility, loaded with people from the past & the present)
Twitter (A wide and vast universe of the followed & followers -many shapes and sizes)
Foursquare (Lots of crossover connections with a wide degree of NEW/ unknown contacts)

You get the point. Though there are many similarities, they are all completely different. And yes, this is nothing new, but the launch of Facebook Places has me thinking more about it. After Places launched, I suddenly realized that as cool as I thought it was, I didn’t necessarily want my Facebook community to know where I was at any given moment. It reminded me of when I first started using foursquare and originally had it linked to my twitter profile. That didn’t last long. Why? because the relevance wasn’t there, not only for me, but my Twitter network. Hence the disparate community syndrome. Each tool / channel / network has its own place for many of us.

So, here is how my DCS (disparate community syndrome) works on me. Keeping in mind of course that I totally get the need to participate in order to truly understand a medium.

Foursquare:
I’m actually using foursquare to evaluate the location based marketing opportunities of the future, not to find out what bars my “friends” are drinking in (though I do get a little protective of my Mayorships, so I guess the gaming aspect of it has me reeled in ). The medium is so new to truly understand the major implications of it, but you can guarantee it will be integrated with mobile carriers, retailers, and businesses of all shapes and sizes if they so chose. This is a watcher for me.

Twitter:
I use Twitter as an open forum to share ideas, learn about new ideas, find new content, and most importantly to engage with others. I do daily searches in twitter on different terms that are relevant to me, I connect with new people on an almost daily basis, I engage with customers, prospects, brand ambassadors, etc. There is lots of personality with Twitter. Twitter is awesome. Period.

LinkedIn:
LinkedIn is a work in progress.Like many, I set up a profile many years ago, accepted lots of connections and vice versa but never really used it. As of late, I am co-managing the Social Email Marketers group that I founded along with DJ Waldow, using the network to spread news about the company, and also as a recruitment vehicle. And of course, I am linking up with people from everywhere. Again, all 100% professional. I think their MAJOR UI enhancements and feature updates are positioning them for more social activity thereby making the connections within LinkedIn more meaningful to its users.

Facebook:
Facebook is by far the most – to my knowledge – diverse network from my life. I have family, friends, colleagues, some close some far, some from waaaaaay back, some from present time, and I am sure some who I’ll be connected closer with in the future. It really is an interesting social utility. There you may occasionally see a glimpse of my personal life, a photo or two, but overall it is a personal branding and another network of information dissemination for me. Though, I am increasingly using the chat feature within Facebook.

So, What About You?

How are you using the social web? Do you have your own version of DCS? Maybe the tools were just designed to be completely different, but I know many folks who put it ALL out there regardless of the community they are engaging with, while others are a bit more reserved depending on which platform they are using. What kind of social user are you? I am curious to hear your thoughts in the comments below.

Thanks for reading.

As I write this, I am attending the Social Graph Symposium in Silicon Valley which I am super excited about. The event is centered around “the social graph and the implications of the social graph in business, technology, and the community.” I’ve been looking forward to it because I have been thinking a lot about social data lately, and in particular how marketers can leverage it with their communications.

Earlier this year at the Email Insiders Summit in Park City, UT, I was on a Social CRM panel with some great folks, where we were discussing in free form, the aspects of the effects of social data on customer relationship management (CRM). I wanted to expand on one of the interesting points that we only touched on in the panel, which was defining the types of social data that are available to marketers. As you can imagine, this could easily have been the focus of the entire panel. Since social data has been a focus of mine over the last few months, I wanted to put down some thoughts on how I view it’s relevance to marketers.

Social Data Defined

The idea of social data is relatively simple. With the growth of social mediums (social networks, micro-blogging, location based technologies, etc), individuals are generating out an incredible amount of activity, content and behavior on the web. This data is propagated and distributed through many channels (web, email, mobile, etc), and at the same time, a market has been evolving that aggregates this data, organizes it, and in some cases analyzes it. This type of data, albeit in some cases, data overload, can bring to bear some interesting opportunities for marketers. Lets look at the two types of social data that encompass the root of these opportunities.

Social Data Attributes

The first, is social data attributes. This is the broad aspect of defining the social graph within a given audience. Lets say for example that the audience is your customer base. Clearly, this is one of the most valuable assets to any business.

Social data attributes allow you to add specific data points to your given customer database, in particular the social graph layer. For example, maybe on average a marketer would have some basic data attributes on their customer list:

1. First & Last Name
2. Company
3. Email Address
4. etc… (the more sophisticated the marketer, the more data fields included in a customer database).

Social data attributes come into play when you can also identify where your subscribers are on the social web. What percentage of them are on Twitter, facebook, LinkedIn, etc.. ? Beyond where your customers are on the social web, there are also attributes like “influencer” data – this is where the number of “friends” or “followers” can be aggregated, and you can identify who in your customer base is a potential “influencer.” These data points can also be aggregated and appended to your database. This is the base foundation of adding the social graph layer to your customer file.

Social Data Activity

The next, and perhaps more challenging social data marketers now have at their fingertips is social activity data. What I mean by this is, what kind of conversations, interactions, posts, updates, check-in’s, etc, are your customers generating online?

This type of data, which is almost always in the public domain, truly is the “real time” heart and soul of your customer base. Aggregating, analyzing, and responding to some of this data has the potential to completely transform traditional CRM, and in many cases already has.

Just think of how much more relevant your customer interactions can be when you’ve read their latest blog post, tweet stream, viewed the flickr pix they posted from an industry event they just attended, etc. On the human level, this is social CRM. Deeper, more meaningful interactions.

From the sales & lead generation perspective, acting on social activity also helps fill the top of the sales funnel. Think about it, with the right approach, people are having more meaningful relevant conversations that start online with some kind of social activity, but are quickly brought offline for deeper discussion. I know many companies who are having great success leveraging this, mine is one of them. With these small examples, I am just scratching the surface of what is possible.

Socialize My Database

From my perspective, email and social are a beautiful marriage. When you think about where to start with all of this, your customer email database makes the most sense. Since email offers one of the most targeted, efficient and measurable mediums available to marketers today, it would make sense to build your social graph around the email address, hence why you always hear me and the folks at Blue Sky Factory touting email as “the digital glue.”

Think about it, if all of the other social mediums went away, there would still be the email address. Recent research data from Merkle’s “View from the Social Inbox 2010″ report also suggests that many people use the same email for permission-based emails as they do for social networks. This makes even more of a case to leverage your email database first.

I’ve Got the Data Now What?

Many marketers I speak with are not so much struggling with where to find this type of data, they are struggling with how to use it. This is the beginning of a new era of marketing strategy and tactics. When combined with email, some of the basic social data elements described above, the following are just some of the tactics a marketer can leverage:

1. Identify, and target influencer’s within your customer or subscriber file.
2. Create accelerated loyalty & retention campaigns.
3. Jump start a social media presence (cross pollinate your customers to your social properties).
4. Convert community into new email subscribers – build your list!
5. Build your sales pipeline by active social web participation & engagement.

Again, I am just scratching the surface of whats possible. I would love to spark some additional dialog on this topic. What are your thoughts on social data? What did I miss? Do you agree?

Feel free to comment and continue the conversation below. Thanks for reading.

This morning I was inspired to write about some tips for the business traveler, fittingly enough on my flight out to Dallas, TX. The question I asked myself was how does one stay sane with a business travel schedule that just won’t quit? I’m actually not sure that’s possible, but I can share with you the following 10 tips (In no particular order) that help me stay as close to a state of travel zen as I can. I hope these help you when you get ready to jet set again:

1. Show up ready to board. Always check-in and have your boarding pass in hand before you get to the airport. This allows you to skip the crowded counters, eliminates a potential delay, and allows you to head right for the security line when you get to the airport.

2. Never check luggage. I mean ever. As long as you can avoid it. I realize this can be tough for some people, but I can easily go 5 days on the road with a carry on suitcase and a separate carry on shoulder bag. This is key for travel flow, as it allows you to get right on the plane, and right off the plane then get on your way. More importantly, you never have to worry about losing your luggage, something that happens way too much these days.

3. Choose the right airline. Depending on where you are going you should give serious thought to which airline you choose. For business, Airtran & Southwest go almost everywhere for a decent fare, but if you are going cross country, Virgin America is the only way to go. They’ve got flying down.

4. Buy good luggage. Don’t take this one too lightly either. I have had a ton of luggage over the last few years and its all been beaten & broken. Nothing is worse than when the zipper on your suitcase breaks! If you travel a lot don’t skimp on the luggage. I finally upgraded to a nice set of Tumi luggage, a wheeled carry on and a shoulder bag. I can’t believe the difference its made in my travel experience and its only been a month.

5. Stay hydrated. Drink a LOT of water when you travel. Although you should drink water all of the time, drink it even more of it when you travel. Its easy to get dehydrated when you are at 30,000 ft. Stay hydrated it helps all around.

6. Boost your immune system. I try to stay healthy in general, but prior to flying I always go for that extra immune system boost of vitamins and nutrients with Airborne. Let’s face it, airplanes are pretty much germ central. Giving your body that extra boost can’t do you any harm at all. I try to do it before every flight, it’s easy and it doesn’t taste bad at all.

7. Always sleep in a good bed. This is probably one of the more important ones to me. Anytime business takes me away from home, I make sure I am comfortable. Fortunately, a lot of hotels these days have good beds and plenty of other amenities. I am personally a fan of Kimpton Hotels, they offer a good selection of hotels in almost every major market, and they have a great loyalty program (plus free wi-fi).

8. Make time to exercise. This is sometimes hard to do on the road, but I always bring work out clothes with me when I travel. I try to hit the gym at the hotel or hit a local yoga class if convenient. When you travel, sometimes a good sweat makes you feel great and completely rejuvenates you.

9. Pace yourself. Depending on your travel itinerary, you may, like I do, often find yourself faced with back-to-back activities day and night. Take it easy and find a pace. Watch your alcohol intake, and make sure you get enough sleep every night. You know what your body needs to be on point. Try to keep that balance (easier said than done, I know).

10. Eat well my friends. Yes, we all know it’s VERY easy to go off of your diet when you are constantly traveling. But it is possible to eat healthy and stay on track when on the road. I’m a pescatarian (I’m vegetarian but eat fish as well), so my diet is usually limited. I try to research decent restaurants and food establishments before I head out just to get a sense of what’s out there. This is hard with groups of people, etc, but do your best and try to eat well.

Have a tip you would like to add? Please do so in the comments, I’m always looking for more travel tips to streamline the process! What works for you?

I am really excited about Bootstrap Maryland. When Jared Goralnick first asked me to be a part of it I hadn’t even realized he had been working on such an interesting and important event. I’ve always thought an event that brought together similar entrepreneurs who have experience building businesses outside of the most common routes, (ie. raise friend and family money, raise angel investment, raise VC, etc) would be extremely valuable to the next generation of entrepreneurs. Our region is ripe with talent, ideas, and products that are already in “the lab” and just waiting to officially “launch.”

I look forward to sharing my story and advice around building businesses with little to no funding at all. It certainly isn’t easy, but it can be done with, as Jared states “drive, brains and little creativity.” Details on the event are below, or you can click here. If you are thinking of starting a company, or already are out of the gate and are looking for some additional inspiration. Hope to see you there on May 2nd.

Bootstrap Maryland brings together young entrepreneurs and the necessary tools for running a lean and successful technology business.

At the Bootstrap Maryland Conference on May 2, 2009 you will learn how to turn your web or technology idea into a business. The presentations will cover topics such as:

* What you need (and don’t need) to get your business off the ground.
* Most products fail due to lack of marketing, not failed technology. How to get the word out inexpensively with social media, events, and creative PR
* The most relevant technologies people are using today, and ways to get the technology right the first time
* Stories, lessons learned, and discussions from young people who have built successful businesses

I rarely do this, but somehow the stars aligned where I actually spoke to 3 entirely different groups of people, 3 days in a row about social marketing and macro level trends that are happening in the marketing communications space. The audiences were as follows:

1. Technology Council leaders of North America
2. A global provider of testing & certification centers.
3. A large law firm.

This proved to be very interesting for me, because 99.9% of the time I speak to marketers. So, taking essentially the same message and applying it to the non-profit, testing & education, and legal professions proved to be interesting, and it worked.

The one nugget that I found to be the most interesting of all was that EVERYONE GETS IT (for the most part). I started every presentation with 4 key MACRO trends, the first one being that marketers finally understand, and get the fact that we are now in a two way media landscape. The batch and blast mentality of one way media is so old school, and so foreign to the modern marketer. I feel people are starting to get this on a broader level, and they are embracing it.

Why do I feel this way? There wasn’t anyone in the room at ANY of the three talks I gave that challenged or countered some of the statements and trends that clearly outline a shifting landscape of communication for organizations and businesses. In the past someone always didn’t agree, or there was big push back on some level, once we got into the details. I actually always look forward to it, because a healthy debate / friction is always good. The closest we got on a debate was the whole personal vs. company profile, mixing the two together, or not, etc. Good one for sure.

Maybe it was just that the folks I spoke with were primed and ready to hear more. Either way, as a person who goes to a ton of events and speaks to a variety of audiences, in my mind companies are beginning to adapt. More and more marketers and organizations are applying more social marketing tactics and mediums to their outreach programs. Its not just marketers that get it either, the “organization” as a whole is starting to get it. This is good, because as many of you well know, it is happening. We are in a world of dialog marketing, so embrace it.

Would love to hear your thoughts below.

I can’t stress how much respect I have for Tony Hseih. I had the pleasure of watching him give the opening keynote at SXSW last week. His message is very powerful. Zappos “gets it.” Video highlights of the keynote and his slides are below. Enjoy:

Click here to view the embedded video.

Click here to view the embedded video.

Zappos – SXSW – 3-14-09

View more presentations from zappos.

This Thursday, I am flying out to the live music capital of the world, a.k.a. city of Austin, TX, to attend SXSW for the first time in over a decade. The last time I attended was for the music conference back when I was in the biz. Those were good times, but wow have times changed. The interactive conference didn’t even exist back then. So, this year I am going to scope out the event that everyone seems to go to, and raves about. I promise though I will do my best not to pollute my twitter stream too much

The first stop in Austin for me is participating in New Marketing Lab’s Bootcamp. I will be joining Justin Levy & Chris Brogan along with representatives from Hubspot and Radian6, at AMD’s headquarters for a one day, hands on, keyboard level training bootcamp on social marketing. I will be covering “Email Marketing in the New Web.” If you are interested in attending there are still a few slots left, and as a presenter if you register and use the code “camper” it will drop the price from $395 to $99. You can sign up here.

Thursday night we will also be holding an event, taking advantage of the calm before the storm. For those of you who will be coming in town, make sure you stay tuned into my twitter stream for announcements on details. We will be holding an open bar, with appetizers courteousy of Blue Sky Factory, but details will be coming out shortly, and through twitter exclusively. I am www.twitter.com/gregcangialosi.

After Thursday, it’s non-stop action, sessions, events, parties, etc. I look forward to taking it all in. If you are going to be at SXSW, drop me a comment or shoot me an email at gcangialosi [at] gmail [dot] com. Lets link up. I look forward to it.

I just returned from the lovely city of Seattle where I attended Gnomedex 8.0, the incredible event put on by Chris and Ponzi Pirillo. Blue Sky Factory was a sponsor of the event and this time we set up a table, gave out our minty fresh email marketing gum and also sponsored the wifi. In short, we love Gnomedex, its a one of a kind event, and my favorite conference of the year.

Throughout the event, I broke out the Sanyo Xacti and asked a random sampling of the attendees why they come to Gnomedex, below is the video we cut of the responses. Check it out: